Health Career Associates
Job Title: IT Applications Manager – Full Time
The IT Applications Manager leads project teams through the system changes and is the central point of communication, maintaining a common vision, plan, and goal across all areas of accountability. Provides an additional level of coordination and communication. This is a managerial position relating to operational, technical and administrative duties, with responsibility for the direct supervision of staff involved in the development and support of technology systems. Collaborates with leaders to streamline, optimize and prioritize technology and related process workflows to meet the strategic goals of the organization.
PRINCIPAL JOB FUNCTIONS:
1.*Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2.*Responsible for managing the scope, cost, schedule and quality of assigned systems.
3.*Manages human and technical resource allocations to meet project deadlines.
4.*Responsible for recruiting, hiring, onboarding, developing and performing corrective action for assigned teams.
5.*Develops and adheres to operating and capital budgetary processes and procedures. Provides ongoing monitoring and status of budgetary performance.
6.*Creates and maintains a teamwork environment conducive to productivity, successful staff advancement and a rewarding work experience.
7.Conducts release management activities to ensure the quality of final deliverables.
8.Assists teams in resolving and/or escalating system issues.
9.Responsible for and adheres to contract and procurement procedures.
10.Develops effective collaborative relationships with stakeholders across the Bryan Health System.
11.Works with executive sponsors and project advocates to ensure products meet business requirements.
12.Serves as a liaison between application teams and business owners.
13.Work closely with the project leadership and other project managers to coordinate activities.
14.Collaborates with other teams and leaders to ensure application resources and requests align with organizational strategic initiatives.
15.Establishes effective relationships with clients and provide leadership to the technical configuration and support of the Epic system.
16.Assists with the development and administration of an effective customer service plan to capture, prioritize and resolve end user issues and concerns.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
1.Knowledge of operations, workflow and processes related to specific area of application support.
2.Knowledge of computer hardware equipment and software applications relevant to work functions.
3.Knowledge of the health care industry from the practice management perspective as well as from the health care delivery perspective.
4.Ability to manage, direct and evaluate employee performance.
5.Ability to lead teams and work as a team member.
6.Ability to communicate effectively both verbally and in writing.
7.Ability to effectively interact with clients having a broad range of computer knowledge and ability.
8.Ability to organize, prioritize, and implement work assignments.
9.Ability to adapt to and effectively perform work functions in emergency and high stress situations.
10.Ability to plan for and act on changes in the business and market environment that impact current business plans and processes.
11.Ability to participate in the evaluation and design of computer systems and peripherals.
EDUCATION AND EXPERIENCE:
Bachelors Degree in Health Administration, Business Administration or related field of student.
Minimum of two (2) years of experience in related healthcare or business area required.
Previous experience with implementing and managing system applications.
Minimum of five (5) years of experience in the analysis, design, implementation, support, and maintenance of computer systems preferred.
Experience in leading multidisciplinary teams preferred.
Epic knowledge required.
Compensation: Min Pay rate: $42.84 ($ 89,107) and midpoint – $53.55 ($111,384)